Craig Cooper
11-04-2010, 01:27 PM
My name is Craig Cooper and I am a Volvo D16 victim.
For years the local Volvo Dealer in Barrie Ontario was trying to persuade us to try the “Volvo experience” and repeatedly we chose something else. Well circumstances change, and it was advantageous to purchase a truck with an automated transmission. After test-driving them all the Volvo automated functioned best. Consequently we took delivery of a 2008 VN780, D16, 535hp, (vin# 263072) in January 2008. This truck replaced our existing truck on at Versa Cold #244.
In the first 4 weeks of having this truck it spent 3 weeks in the shop, and this was just the beginning. Over the next 2 years the truck spent an additional 16 weeks down for repairs, and this is not counting the day here or there lost waiting for parts that were never in stock, this “not in stock” reality was the same regardless of the part, and regardless of the size of the dealer. And without exception Volvo Parts were always over priced and of a substandard quality. Volvo was so unreliable and that the only thing that could be counted on was that it would break down and the parts would not be in stock.
My experience is not any different than others that I have talked to. This D16 that Volvo promoted and sold as the their flagship engine, the finest engine money could buy, was known by Volvo in advance to be defective and they sold them to customers knowing that the deficiencies in this LEMON would financially devastate hundreds, and perhaps thousands of small operators.
In the first 2 years our Volvo ate up more than $34,000. in unexpected repairs not covered by warranty, and Volvo did warranty covered repairs totalling more than $70,000.
Simply, I have never in my life had the misfortune of dealing with a company that from sales to corporate was so disreputable, unscrupulous, incredulous, and virtually criminal as I had with Volvo. If I can make it my life’s mission, I will take every opportunity to convince everyone that will listen to avoid anything Volvo like they would avoid the plague.
Let me be absolutely clear and up front here. We will share on request any and all maintenance records for this LEMON, and extensive details of the experience. Just send me a request for info note to versa244@live.com and I will forward via return mail and PDF file.
“Stupid is as stupid does, and stupid buys a Volvo”
For years the local Volvo Dealer in Barrie Ontario was trying to persuade us to try the “Volvo experience” and repeatedly we chose something else. Well circumstances change, and it was advantageous to purchase a truck with an automated transmission. After test-driving them all the Volvo automated functioned best. Consequently we took delivery of a 2008 VN780, D16, 535hp, (vin# 263072) in January 2008. This truck replaced our existing truck on at Versa Cold #244.
In the first 4 weeks of having this truck it spent 3 weeks in the shop, and this was just the beginning. Over the next 2 years the truck spent an additional 16 weeks down for repairs, and this is not counting the day here or there lost waiting for parts that were never in stock, this “not in stock” reality was the same regardless of the part, and regardless of the size of the dealer. And without exception Volvo Parts were always over priced and of a substandard quality. Volvo was so unreliable and that the only thing that could be counted on was that it would break down and the parts would not be in stock.
My experience is not any different than others that I have talked to. This D16 that Volvo promoted and sold as the their flagship engine, the finest engine money could buy, was known by Volvo in advance to be defective and they sold them to customers knowing that the deficiencies in this LEMON would financially devastate hundreds, and perhaps thousands of small operators.
In the first 2 years our Volvo ate up more than $34,000. in unexpected repairs not covered by warranty, and Volvo did warranty covered repairs totalling more than $70,000.
Simply, I have never in my life had the misfortune of dealing with a company that from sales to corporate was so disreputable, unscrupulous, incredulous, and virtually criminal as I had with Volvo. If I can make it my life’s mission, I will take every opportunity to convince everyone that will listen to avoid anything Volvo like they would avoid the plague.
Let me be absolutely clear and up front here. We will share on request any and all maintenance records for this LEMON, and extensive details of the experience. Just send me a request for info note to versa244@live.com and I will forward via return mail and PDF file.
“Stupid is as stupid does, and stupid buys a Volvo”